All articles ← Knowledge Base Are Shoeboxed receipt scans accepted by the Internal Revenue Service (IRS) or Canada Revenue Agency (CRA)? Can I edit the information that is extracted from my documents? Can I participate in the Shoeboxed affiliate program? Can I pre-sort or pre-categorize my documents before sending them in? Can I speak with a real person to help me get set up with a new account? Can I trust Shoeboxed with my receipts and documents? Can I use Shoeboxed from anywhere in the world? Can multiple people log into one Shoeboxed account? Can you process my documents if they are stapled or taped to a larger piece of paper? Does Shoeboxed categorize my receipts? Can I customize the categories? Does Shoeboxed process documents besides receipts and business cards? Does Shoeboxed scan and process receipts in other currencies? Does the Australian Taxation Office (ATO) accept digital (scanned) receipts for taxes and audits? Help I can't log in to Shoeboxed! How do I reset my password? How are my documents processed at Shoeboxed? What information is extracted from receipts and business cards? How big are Magic Envelopes and how much can I send in them? How can I scan and upload my documents? How can I view all of my documents from a particular envelope? How do I add new payment types and edit or delete old ones? How do I cancel my Shoeboxed account? How do I change my email address? How do I change my plan? How do I change my preferences for email notifications? How do I create a CSV file of my business cards? How do I create categorization rules for receipts? How do I delete documents? How do I export my business cards as PDFs? How do I export my receipts into a CSV/Excel file? How do I export my receipts into a PDF file? How do I export my receipts into FreshBooks? How do I export my receipts into GoDaddy Online Bookkeeping How do I export my receipts into MYOB AccountRight 2013, 2014 and 2015 Live (Using cloud stored file)? How do I export my receipts into MYOB AccountRight 2013, 2014 and 2015? How do I export my receipts into MYOB AccountRight V19? How do I export my receipts into MYOB Essentials? How do I export other documents as PDFs? How do I export to PDF, CSV, Evernote and QuickBooks Online? How do I import my business card contacts into Google Contacts or Gmail? How do I import my business card contacts into Hotmail? How do I import my business card contacts into LinkedIn? How do I import my business card contacts into Microsoft Outlook? How do I import my business card contacts into Yahoo! Mail? How do I import my business card scans into my BlackBerry? How do I Import my OneReceipt Data into Shoeboxed? How do I import my receipts from Neat Receipts®? How do I import my Shoeboxed business card contacts into Apple AddressBook and my iPhone? How do I integrate my Shoeboxed and Dropbox accounts? How do I integrate my Shoeboxed and Evernote accounts? How do I integrate my Shoeboxed and OneSaas accounts? How do I integrate my Shoeboxed and Saasu accounts? How do I integrate my Shoeboxed and Salesforce accounts? How do I integrate my Shoeboxed and Wave Accounting accounts? How do I integrate my Shoeboxed and WorkingPoint accounts? How do I integrate my Shoeboxed and Xero accounts? How do I integrate with QuickBooks Online? How do I refer a friend to Shoeboxed? How do I request more Magic Envelopes? How do I separate personal and business expenses? How do I submit receipts by email? How do I update my billing information? How do I update my mailing address? How do I use my HP printer with Shoeboxed? How does Shoeboxed process multi-page and double-sided documents? How does the search bar in my Shoeboxed account work? How long does it take to process receipts on the iPhone and Android apps? How long will it take for my documents to be processed? Can I expedite the processing of my documents? How much does Shoeboxed cost? How to Categorize Individual Receipts in the Web App How to categorize multiple receipts How to remove categories from multiple receipts How to remove winmail.dat file from Outlook or Microsoft Exchange. How to Setup Gmail Receipt Sync How to use the Shoeboxed iPhone App How to use the Shoeboxed Mileage Tracker I signed up for a Shoeboxed account and did not receive a confirmation email. What's up? I travel a lot and won't receive Magic Envelopes at my home address. I'm getting ready to send in my first envelope to Shoeboxed. What do I need to know? Is my information secure and backed up? Neopost Customers One of my documents was rejected. What do I do? Only the first receipt on my submission was processed. What happened? Reporting Sales Tax With Shoeboxed Response to COVID-19 Setting Categorization Rules Shoeboxed New Document Table The Shoeboxed Receipt and Mileage Tracker has location always on. Will this drain my battery? Viewing Shoeboxed receipts' image from Xero What are envelope codes? Can I name my envelopes? What are the 24 Australian default categories Shoeboxed offers for my scanned receipts? What counts toward my monthly limit and what doesn't? What if receipts are miscategorized? What iPhone and Android apps does Shoeboxed offer and are they really free? What is Account Sharing? What is the Shoeboxed affiliate program? What kind of scanner is used to scan my documents? When does my monthly limit start over? What happens if I go over my limit? Where is Shoeboxed located? Where should I send my documents to be processed? (US and International Customers) Which MYOB products does Shoeboxed support? Will my documents be returned to me?