How do I cancel my Shoeboxed account?

If you find that Shoeboxed is no longer a good fit for your needs, you may cancel your account by following the instructions below.

Here's how:

  1. Log into your account and click your name at the top right next to the search bar, then select Account settings.
  2. Click Change my plan.
  3. Cancel Account
By canceling your account, you will no longer be able to access the account. Please export all account data before canceling. If you have envelopes pending processing at the time of cancellation, please email help@team.shoeboxed.com to ensure that your documents are returned.

If you signed up for your Shoeboxed plan through Apple on the mobile app, you will need to cancel through them. Here are instructions.


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