How does Shoeboxed process multi-page and double-sided documents?

Mail-In Documents: Double-Sided


Double-sided documents that contain printed information on both sides will be automatically processed as a single document entry in your account.

Mail-In Documents: Multi-Page

All you have to do is put a paper clip on receipts or documents that have multiple pages, and we will scan them as one document with multiple pages. Multipage documents only count once toward your monthly limit-- not once for every page.

While there is no set page limit on what can count as a single document, this is within reason. For example, we will gladly process a 3-page invoice or a 8-page lease as a single document, but we will not be able to count documents that are tens or hundreds of pages long as a single scan. Also, multi-page documents must actually be pages of the same document (from the same purchase, on the same day, with the same information, etc.). This means that 30 different receipts from the same store will be processed as 30 documents toward your monthly limit, not as a single entry in your account. If you have a question about a multi-page document before sending it in, send us an email at help@team.shoeboxed.com and we'll be happy to clarify.

Digital Documents

For digital submissions, make sure to submit the multi-page document in a single file. In digital submissions, there is a size limit, so please note that our system cannot handle documents that have a very large number of pages.

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