How do I submit receipts by email?

Australia and New Zealand


AU/NZ customers, please go to this link: 
http://support.shoeboxed.com/knowledgebase/articles/628984-how-do-i-submit-documents-by-email-au-nz-custome


United States and Worldwide

Your Personal Shoeboxed Email Address

We offer a handy Shoeboxed Email Address, which is unique to your personal Shoeboxed account. This address looks like username.PIN@shoeboxed.com. Any receipt sent to your Shoeboxed address will be automatically added to your Shoeboxed account.

Since we automatically form your Shoeboxed Email Address from your username and an auto-generated PIN, we also offer the option for you to change both of these to personalize your email address and make it easier to remember.

To change your username:

  1. Log into your account, click on the user icon in the top right corner then select Account settings.
  2. Scroll down, enter a new username and click Save.

To change your PIN:

  1. Log into your account, click on the user icon in the top right corner then select Account settings.
  2. Scroll down, enter a new PIN and click Save.

Accepted Attachment Formats


For .jpg, .jpeg, .png, .gif and tiff attachments or images that are contained in an email body that are lower than 10KB will bounce back and a notification email will be sent to you with the file name. In most cases they will be logos, signatures, etc that are contained within an email body.

Please note that there are no restrictions for pdf files.


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